Account Details
When registering with martellssolutions.co.uk you will be asked for certain relevant information such as: Your Name; Your Email Address; Your Mailing Address; Your Delivery Address; Credit/Debit Card Details; Phone Number(s) and Fax Number(s).
This information enables us to provide you with the best service we can and to correspond with you easily. It will also help us to maintain your account and inform you of new products and special offers that may be of interest to you. This information may be in the form of a promotional email newsletter or on our website. To unsubscribe from promotional newsletters, simply follow the link at the bottom of the newsletter. You can re-subscribe at any time. If you have any queries, contact us at support@martellssolutions.co.uk.
All customer information is completely confidential and no personal information or credit/debit card numbers are held on any part of this website. The privacy of our customers is always of our utmost concern and no individual user information will be sold or rented to any other party. For full details see our Security Policy.
Once you have registered with us you can update, amend or delete your Account Details at any time by simply logging on with your username and password to the “My Account” section. Alternatively, you can email us at support@martellssolutions.co.uk and ask us to amend, update or delete your account details. You may be asked to provide supplementary proof of identity in order for us to do this.
Information Sharing
No identifiable information is shared with any other company except as provided in this policy or permitted by law. From time to time we may provide statistics about our website such as sales, traffic patterns, and other related information to trustworthy third parties in order to improve our service. Such information will not include any personally identifying information. In order to complete a transaction request, provide a service or to comply with legal process, we may share personally identifiable information with relevant authorities, group companies or trusted agents such as credit reference agencies, suppliers, distributors, delivery companies and payment processing companies. On occasion and where appropriate, we may share such information with other companies within our group as well as trusted third parties, agents and business partners to accomplish customer satisfaction and site improvements or enhance user experiences.
Who Are We?
Martellssolutions.co.uk is a website operated by Martell Holdings Limited. The company is a privately owned firm with over 40 years industry trading. The company is registered in England and Wales. Full details of our Registered Number and Address can be found in our terms and conditions.
Website Tracking
In order to better understand how our website is used and to assist us in making our service even better and easier for our customers, our website uses cookies and other internal website statistics gathering methods. This information is analysed in whole or in part to help us enhance the purchasing experience of our website.
Cookies are a method of storing details on your hard drive via a facility in your web browser. They assign unique identification to your computer enabling our website to identify you each time you return. They do not contain any personally identifying information. If you do not wish to use cookies, your web browser should provide a facility to enable you to turn them off. In doing so, you will still be able to use our website but it may not be quite as fast as leaving them enabled.
Martell Holdings Limited reserves the right to alter this policy from time to time without prior notice. The policies and terms described on the pages of this website are not intended and do not create any contractual or legal rights in or on behalf of any party.